Services and Support
We offer the following support services for companies running Dynamics CRM
New and Existing Dynamics CRM customers in need of support services can submit a support
request online via our online support request form.
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Pre-Sales Support Services
- On-site & Web Demonstrations
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Consulting Services
- Business Process Definitions
- Business Logic Documentation
- Workflow Events and Logic Documentation
- ERP Integration Planning and Documentation
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Customization Services
- Workflow Assembly Development
- JavaScript Development
- Custom Web Services
- Plug-in Development
- ERP Integration Development
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Training Services
- On-site Classroom Training
- On-site 1 to 1 Training
- Remote Website Training
- Remote 1 to 1 Training
- Off-site Classroom Training For Three or More Users (Request Training Date)
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Desktop Support Services
- CRM Outlook Client Installations & Support
- 24 Hour Field Sales Support for Offline Client
- On-call as Needed Help Desk Support (Per Incident Support)
- EASI Guaranteed Resolution Support (Handle to Conclusion)