Microsoft Dynamics CRM Outlook Client
The Dynamics CRM 4.0 Client for Office Outlook has a number of configuration options that enhance the usability of the Outlook client. One major noteworthy point is that the Outlook client is all that is needed to track your e-mails and activities in Dynamics CRM. This basically removes the requirement for the bulky and unstable Exchange service connectors and allows for all CRM integration to take place at the client level
The 4.0 Dynamics CRM Client for Office Outlook is totally independent application that is capable of tracking e-mails from a different windows domain then either your current domain or your CRM domain. This same principle applies when tracking e-mail from POP3 sources. Any outbound e-mail that goes pending through your CRM Web Client or Workflow will be queued and sent directly from your Outlook e-mail client (this requires that you setup the correct allow outbound e-mails to be sent using Outlook).
Below are some links to options in the Dynamics CRM 4.0 Client for Outlook: